In the quest for continuous improvement, change is underway in most organisations most of the time. Leaders need to know, as change progresses, if it is on track to delivering the promised benefits. And when it is off track, they need to know what actions to take. Good navigation is vital to successful change and improved performance.

But most navigation is based on guesswork or simplistic measures that don’t show how change is progressing early enough. Leaders find out too late that change is off track. And it is difficult to know for sure what to do to get back on the right course. So although intentions are good, change takes longer and costs more than planned. More often than not it fails to deliver promised improvements. And performance gains are seldom sustainable.

New research conducted over the past five years has identified the factors which drive successful change and improved performance. Developed from practical application of these findings, ChangeTracking* is a tool for navigating change to deliver high performance. Like GPS, ChangeTracking positions groups on a change map so that leaders can see where change is on track and where it is not. And it shows actions to take where course correction is needed.

ChangeTrack® reports help take the guesswork out of planning and managing change, giving leaders the information they need to navigate with confidence. It provides a means to actively engage people in a positive way in the change process, focusing their energies and efforts on the factors that really make a difference. Used properly, ChangeTracking accelerates change and delivers sustainable improvement in performance.

* Australian patent application No. 2004907256